Terms and Conditions

This page sets out the rules that govern use of our platform and the relationship between you and us. It explains your responsibilities as an account holder, the checks we may carry out, how promotions work and what happens if there is a dispute. By registering or using the site you accept these terms and any specific rules that apply to individual games, promotions or payment methods.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that takes place under your account. Do not share login details, create more than one account, or allow others to use your account. We require accurate personal information for verification and payment purposes; failing to provide requested documents when asked may lead to restriction or suspension of your account. We may apply limits, holds or temporary closures where we suspect irregular activity or when required to complete verification checks.

Eligibility requirements

To use our services you must be at least 18 years old and legally permitted to gamble in the jurisdiction where you are located. We do not accept registrations from persons who are self-excluded or otherwise barred from gambling. We may verify your age, identity and address using documentation or electronic checks before allowing play or processing withdrawals.

Acceptable platform use

You must not use the site for unlawful purposes or to attempt to manipulate games or promotions. Prohibited conduct includes collusion, use of bots or automated tools, multi-accounting, attempted bonus abuse, and use of VPNs or other tools to bypass geographical or account restrictions. Any activity that harms other users or the integrity of the service may result in immediate account action and forfeiture of funds.

General bonus and promotion rules

All promotions are subject to specific terms which apply in addition to these general conditions. Promotions may require minimum deposits, exclude certain payment methods, have wagering requirements and place limits on maximum bets or cashable amounts. We will publish the full terms for each promotion and may refuse, reclaim or cancel bonus funds where terms are breached or misuse is suspected.

Deposits and withdrawals

We accept the payment methods displayed in your cashier. Withdrawals are subject to verification checks and any applicable limits shown in your account. Processing times and fees depend on the chosen method; we may delay or withhold payments while identity, source of funds or other checks are completed. We reserve the right to require additional documentation before releasing funds.

Dispute resolution

If you have a complaint contact our support team and provide full details. We will acknowledge and investigate in line with our complaints procedure and aim to resolve issues promptly. If you remain dissatisfied we will outline any independent or external options available to you where appropriate.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated by notification on the site or email where reasonably possible. Continued use of the service after publication of updated terms constitutes acceptance. We may also suspend or close accounts in accordance with these terms where necessary for security, legal or operational reasons.